Last updated: June 1, 2025
This Privacy Policy describes how Riceballkim© (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from riceboy.bigcartel.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
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Contact details including your name, address, phone number, and email.
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Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information including your username, password, security questions, and other information used for account security purposes.
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Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to provide certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties who provide services on our behalf, such as:
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Big Cartel, the platform hosting our online store.
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Payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.
How We Use Your Personal Information
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Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, manage your account, arrange shipping, facilitate returns and exchanges, and other related features.
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Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. If you are an EEA resident, the legal basis for these activities is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.
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Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your credentials safe. Please contact us immediately if you believe your account has been compromised. For EEA residents, this processing is based on legitimate interest to keep the website secure, per Art. 6 (1) (f) GDPR.
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Communicating with You and Service Improvement. We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to maintain our relationship with you, per Art. 6 (1) (f) GDPR.
How We Disclose Personal Information
We may disclose your personal information to:
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Vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
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Business and marketing partners to provide services and advertise to you, who will use your information according to their own privacy policies.
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Affiliates or within our corporate group to run our business.
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Legal or operational reasons, such as business transactions, compliance with legal obligations, or protecting rights.
Third Party Websites and Links
Our Site may provide links to third-party websites or platforms. We are not responsible for their privacy practices. You should review their policies before providing personal information.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children under 16. Parents may request deletion if they believe we hold their child’s data.
Security and Retention of Your Information
No security system is perfect. We recommend avoiding insecure channels when sending sensitive information. We retain your data as needed for service provision, legal obligations, dispute resolution, and enforcement.
Your Rights
Depending on your location, you may have rights including access, deletion, correction, portability, and opting out of sale or sharing of your personal data. You may also restrict processing or withdraw consent. We will not discriminate against you for exercising these rights and may verify identity before acting on requests.
Complaints
If you have complaints about how we process your information, please contact us at [email protected]. You may escalate to your local data protection authority if unsatisfied.
International Users
Your personal data may be transferred and processed outside your country, including outside Europe, using recognized data transfer mechanisms to ensure protection.
Contact
For questions or to exercise your rights, please email us at [email protected].
We are the data controller of your personal information under applicable data protection laws.